--- title: Get Your Free Civic AI Chatbot Demo | Promet Source description: Want to serve your community's information needs better? Request your free demo for the Civic AI Navigator chatbot today. image: https://resource.prometsource.com/hubfs/Socials%20Header.jpg --- [Skip to content](https://resource.prometsource.com/civicai-demo#main-content) [![Promet Source logo](https://resource.prometsource.com/hs-fs/hubfs/Promet%20Logo%202019-01%20(1)%20(1).png?width=200&height=63&name=Promet%20Logo%202019-01%20(1)%20(1).png)](https://www.prometsource.com/) Open main navigation Close main navigation - [Contact us](https://www.prometsource.com/contact) [Contact us](https://www.prometsource.com/contact) # Instant Answers, Empowered Community. Stop searching and start chatting with your website: Our expertly crafted AI chatbot revolutionizes the way your community accesses information and services online— empowering citizens, students, and patrons to instantly find the answers they need, whenever they need them. [Transform Your Search](https://meetings.hubspot.com/andrew-kucharski/civicai-scheduling-page) ![chatbot](https://resource.prometsource.com/hubfs/chatbot.png "chatbot") [![logo-1](https://resource.prometsource.com/hubfs/logo-1.svg "logo-1")](https://www.civicnavigator.ai/) ## What Do Users Want? Quick Access to the Right Information ### Transform Your Search: Go from Average to Exceptional with our Trusted Partner - [Civic AI Navigator](https://www.civicnavigator.ai/)! - Bridges the gap with a conversational interface - Next-level tool harnesses the power of generative AI - Conversational interface that is intuitive and contextual - Translates up to 80 languages ### SEE CIVIC AI IN ACTION ![orange arrow](https://resource.prometsource.com/hubfs/orange-arrow-1.svg "orange arrow") ## Book a demo! > Since "Fin" was launched, it has automatically handled over 2,500 queries, freeing staff to do other important tasks. > > > > ![county-martin-logo](https://resource.prometsource.com/hubfs/county-martin-logo.svg) > > Martin County, FL ### Frequently asked questions How is the chatbot's scope determined? Do we have to send you a list of questions? The scope is determined through a collaborative process between Promet Source and the client. During the planning phase, we work closely with stakeholders to gather requirements, identify use cases, and collect example questions and ideal answers. This helps us understand what you and your users need and tailor the chatbot accordingly. Is it plug-and-play? While our AI chatbot is designed to integrate seamlessly with existing websites, we still need to tailor them to your needs. This includes planning, development, deployment, and ongoing maintenance. Our team works closely with you throughout this process to ensure a smooth implementation and optimal performance. Where does the chatbot get its answers? The chatbot retrieves answers from your website's content, ensuring the information provided is accurate and up-to-date. It integrates with Drupal and uses advanced search capabilities like Solr to find the most relevant information. Additionally, the chatbot is trained on a knowledge base that includes example questions and answers provided by stakeholders (that's you!). Is this user-friendly for non-technical people? Absolutely. Civic AI Navigator is designed with user-friendliness in mind. It offers an intuitive, conversational interface that allows users to ask questions in natural language. No technical expertise is required to interact with the chatbot. We also prioritize accessibility, ensuring the chatbot is compliant with web accessibility standards like WCAG. How do you handle inaccuracies or hallucinations in chatbot responses? We use several strategies. These included using prompt engineering to carefully craft the instructions given to the LLM, integrating with a robust search system like Solr to provide additional context, and conducting iterative testing and refinement to continuously improve the chatbot's accuracy and reliability. Is Civic AI multilingual? Yes! The Civic AI Navigator chatbot supports multiple languages. This enables you to serve diverse populations and provide equitable access to information and services. Do we get support after setup? Yes, Promet Source provides ongoing support and maintenance after implementing Navigator on your website. This includes monitoring the chatbot's performance, analyzing user interactions, and making continuous improvements based on feedback. We also keep the chatbot's knowledge base up-to-date and provide training to your team as needed. Our goal is to ensure the long-term success and effectiveness of your conversational AI chatbot. Where can I learn more about the process behind this chatbot? Here are some resources: - [Drupal4Gov Webinar: Implementing LLM Search for Local Government](https://www.prometsource.com/blog/drupal4gov2024) - [How to Build a Chatbot for County Websites + Checklist](https://www.prometsource.com/blog/build-a-chatbot-for-county-website) - [Conversational Search: Give Instant Answers to Your Constituents](https://resource.prometsource.com/conversational-search-ai-chatbot-provides-answers?hsLang=en) Have any more questions? Feel free to [send us a message](https://www.prometsource.com/contact)! We at Promet Source focus on bringing what’s new and next on the technology horizon to our customers with AI-powered chatbot solutions. ![Vector](https://resource.prometsource.com/hubfs/Vector.svg "Vector") ![Martin County logo](https://resource.prometsource.com/hs-fs/hubfs/MC_logo.png?width=120&height=120&name=MC_logo.png) ![County of Orange, California logo](https://resource.prometsource.com/hubfs/county-of-orange-logo.svg) ![United States District Court for the Southern District of New York logo](https://resource.prometsource.com/hs-fs/hubfs/USDCSDNY-1.png?width=120&height=120&name=USDCSDNY-1.png) ![United States Government Accountability Office Logo](https://resource.prometsource.com/hs-fs/hubfs/gao.png?width=120&height=120&name=gao.png) A Fast and Easy AI Chatbot that Transforms the User Experience When search tools fail to deliver precise answers and instead provide long lists of potentially irrelevant links, users often resort to calling government offices, seeking assistance from already overburdened staff. [Transform Your Search](https://meetings.hubspot.com/andrew-kucharski/civicai-scheduling-page) [![Promet Source logo](https://resource.prometsource.com/hs-fs/hubfs/Promet%20Logo%202019-01%20(1)%20(1).png?width=200&height=63&name=Promet%20Logo%202019-01%20(1)%20(1).png "Promet Source logo")](https://www.prometsource.com/) Bringing what's new and next in technology to the public sector. 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